Common Questions
Got Questions? We've Got Answers
Everything you need to know about our custom build process and services.
- We Sell Solutions, Not Just Parts: We prioritize performance and reliability over gimmicks to ensure you get the best value for your money.
- Unmatched Support: We provide a dedicated after-sales helpline number after your purchase, available from 12 PM – 7 PM every working day. Every build comes with Free Lifetime Service Support and a Free 3-Year BIOS Fix after purchase. In case of a component failure, to truly minimize downtime, we have most spare components available for rent (at a minimal cost). This allows you to keep using your PC even while your original part is at the service center waiting for replacement.
- Direct Accountability: We are confident in our service, but if your issue remains unresolved by our support team, you can escalate it directly to our CEO (+91 93449 12345) for a guaranteed solution.
We specialize in high-performance builds for every need. This includes Gaming Rigs, Professional Workstations (Video Editing & 3D Rendering), AI/ML Development systems, and Compact SFF builds.
Yes! That is our specialty. We offer a unique Live Build Experience at our luxury workspace in Nungambakkam, Chennai. Simply schedule a visit to watch our experts assemble your dream PC right in front of you.
Yes! We ship fully assembled PCs anywhere in India. Shipping is free on orders above ₹2,000 and a flat ₹100 below. Delivery takes 1–2 days in Chennai, 2–4 days in Tamil Nadu, 3–5 days in major metros, and 5–8 days across the rest of India. Your system is protected by our specialized 3-layer packaging, ensuring it arrives securely and in perfect condition.
Absolutely. You get Free Lifetime Service Support on the build itself. Parts are covered by 3–10 year manufacturer warranties, and we manage the claims so you don’t have to worry about the hassle.
Yes, we offer both Credit Card EMIs and Bajaj Finance options to make your purchase easier.
Once confirmed, we build, test, and dispatch your PC within 2 to 5 business days. (Let us know if you have urgent requirements!) Since we strictly use Express Shipping, your PC will reach you just 1–3 days after dispatch.
After-Sales Support
The Computer Community Promise
- ✓Dedicated after-sales helpline available 12 PM – 7 PM every working day.
- ✓Free 3-year BIOS fix after your purchase — the strongest long-term support signal in Indian PC retail.
- ✓Free lifetime service support on the build itself.
- ✓Manufacturer warranties (3–10 years) managed by us, with spare components available on rent while yours is at the service center.
Ready to Build Your Dream PC?
Visit our luxury workspace in Nungambakkam, Chennai or contact us to start your custom PC journey today.