Cancellations and Refunds Policy

COMPUTER COMMUNITY believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within Not Applicable of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
COMPUTER COMMUNITY does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within Not Applicable of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within Not Applicable of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the COMPUTER COMMUNITY, it'll take Not Applicable for the refund to be processed to the end customer.

Returns

Preferences for product returns: We accept returns for defective products only. If you receive a product that is defective or damaged, please contact our Customer Service team within the applicable return window. Once the defect is verified, we will arrange for a return and either a replacement or a refund as appropriate.

To initiate a return, please reach out to us at support@computercommunity.in or call us at +91 9799769699 with your order ID and a description or photos of the defect.

Exchanges

Preferences for product exchanges: Yes, we accept exchanges. If you wish to exchange a product for a different variant or model, please contact our Customer Service team. Exchanges are subject to product availability and verification of the original item's condition.

To request an exchange, please contact us with your order ID and the item you wish to exchange for. Our team will guide you through the process.